The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests satisfaction. This role effectively coordinates the day-to-day
The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required
As the Front Office Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise Guest Service Attendant to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally
The Guest Service Attendant greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required
Job Brief: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests