SALES: Assist store management with training all associates on the TUMI Difference and TUMI Elite Moments. Meet or exceed Sales goal. Convey the importance of the TUMI Customer Experience, through the TUMI Selling Ceremony. Build client
• Take ownership, accountability for store and personal productivity • Contributes to setting goals and holds team accountable for productivity standards • Provides leadership through role modeling Service behaviors and approach standards • Ensures customer issues
Handle day-to-day e-commerce operations and logistics-related matters, including managing return, exchange and refund cases. Ensure that promotional activities are properly executed, implemented on time and communicated to the relevant teams. Prepare and update product listings, pricing