This role will manage the Malaysia-based IT Operations Center (ITOC) while providing regional leadership and oversight for Global Infrastructure Services teams, the Service Desk function. You will ensure operational excellence, driving issue resolution, coordinating projects, developing
Role Overview The Senior Infrastructure Support Engineer is responsible for providing end-user support and ensuring the stability, security, and efficiency of IT infrastructure. This role bridges Helpdesk, Data center, and Network functions while supporting daily operations,
JOB RESPONSIBILITIES: - To ensure successful implementation of projects within schedule. - To ensure SLAs are met and achieved the highest customer satisfaction. - Oversee the design, development and implementation of clients system design requirements. -
JOB RESPONSIBILITIES: - To ensure successful implementation of projects within schedule. - To ensure SLAs are met and achieved the highest customer satisfaction. - Oversee the design, development and implementation of clients system design requirements. -