As the Executive Floor Manager, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from the computer system, confirming pertinent information including number of
Position Statement The Assistant Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk
Job Brief : The Guest Service Agent is responsible for providing exceptional customer service to hotel guests by ensuring a smooth and pleasant experience throughout their stay. This role involves attending to guests courteously, responding promptly
Job Brief: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests