Role Purpose As IT Customer Experience Analyst, you will be the first point of contact to Logicalis’s customers. In this role you will work closely together with your team members as you rely on each other for
JOB DESCRIPTION: Our location in Malaysia currently has an opportunity for a Manufacturing Cybersecurity Senior Analyst. The position has responsibility for running Abbott’s Manufacturing Cybersecurity Program and Manufacturing / Operational Technology (OT) Cybersecurity globally. This role
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Job Description Position Overview Our company’s Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization is responsible for the execution of
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Responsibilities & Tasks: Provide first level support for software solution related incidents, service requests, and technical issues. Troubleshoot and resolve customer/user issues within agreed SLA timelines. Log, track, and update support tickets in the ticketing system.
Mandatory Skills: 1. Windows OS, hardware Troubleshooting. 2. ITSM(ServiceNow, Remedy, etc.). 3. Installation and Configuration of desktops, laptops, mobile devices, printer and associated Peripherals and related Software. 4. End user support. 5. Ticket resolution. 6. Technical