Key Responsibilities 1. Customer Service Performance Monitoring (KPI) Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rate Develop and maintain dashboards and reports to provide clear performance visibility
Job Description The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide.
Key Responsibilities NPS, Customer Journey & Cross‑Channel Analytics Own end‑to‑end NPS analysis across IOH touchpoints, performing deep‑dives on verbatims to identify experience drivers, systemic issues, and improvement opportunities Connect NPS insights with behavioral, journey, and cross‑channel
WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide
Purpose Statement: The Senior Data Analyst, Business Intelligence sits at the intersection of FP&A Hub APAC, driving how Finance leverages data to create business value. This role offers an opportunity for a data-driven professional to transform how insights are delivered,
Job Description What is the opportunity? The Client Lifecycle Management Group (CLMG) is responsible for driving the overall data strategy and data management goals for RBC CM. The team is accountable for ensuring that the organization is aware
Position Overview: To support the regional Merchandising function, providing insights to action, to optimize our performance. Develop the analytics and tools that support understanding and effective merchandising decision making. Work collaboratively across the Merchandising function to
If you are looking to excel and make a difference, take a closer look at us… Overview: The Data Engineer and Analyst is responsible for designing, coding, and implementing new business application sources to be extracted, transformed and
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both
Company Description About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything.
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience — fast, easy, and to your door. We operate in around 70
Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a
Job Description Data Analyst Associate Key Responsibilities Monitoring, optimizing, and reporting on marketing and growth metrics and split-test. Collect, clean, and prepare data from various sources to ensure accuracy and completeness. Assist in the creation of regular reports, dashboards,
Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive
WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide
Job Description Analyze business, operational, and customer data to identify trends and actionable insights Develop and maintain dashboards and reports for bookings, revenue, campaigns, and operational performance Support business teams in monitoring key metrics including conversion, voucher
WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide