POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and
JOB SUMMARY Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking
JOB SUMMARY Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs
JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response.
JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the
JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the
