Duties & Responsibilities Investigates and resolves complex Tier 2 incidents involving cloud-hosted production applications and infrastructure. Triages issues across application, database, network, infrastructure, and product teams, ensuring appropriate ownership and timely resolution. Manages incidents, requests, and
Key Responsibilities: 1.Provide end-user support for hardware and software issues, helping resolve productivity challenges. 2.Maintain and troubleshoot issues related to hardware, software, and network connectivity. 3.Serve as the main point of contact for helpdesk requests and
Salary Range: MYR 4.800 - 5.900 (Gross) Work Mode: Hybrid Weshine is hiring for our client (Handshakes AI), based in Singapore, for a role based in Malaysia. Handshakes is an award-winning DataTech company. Enabling our clients