Position Statement The Assistant Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation
As Assistant Manager – Income Audit, you will be responsible for performing the following tasks to the highest standards: Be familiar and adhere with Hilton’s Standards, policies and procedures. Audit the daily revenue figures, supporting reports
The Bellman organizes and coordinates the Concierge services to ensure that each guest experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures. As the
Job Brief : The Guest Service Agent is responsible for providing exceptional customer service to hotel guests by ensuring a smooth and pleasant experience throughout their stay. This role involves attending to guests courteously, responding promptly
Job Brief: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving