Job Title:Specialist, Account Manager ( Korean Speaker) Job DescriptionThe Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for
Job Title:Specialist, Customer Acquisition (EA Renewals Specialist) Job DescriptionLeads Customer end to end Renewal Process, driving the engagement through to closure, ensuring deal is processed On time (OTR). Manages and executes plans for EA renewals pipeline,
Job Title:Facilities Supervisor Job DescriptionThe Supervisor, Facility Management is responsible for all aspects of daily facility operations to maintain brick and mortar and its critical equipment. This position supports the business needs of Site Management while
Job Title:Advisor I, Customer Service German Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and
Job Title:Advisor I, Sales Support-English Job DescriptionThe Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible
Job Title:Associate, Account Manager (Advisor) Job DescriptionThe Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing
Job Title:Trainer II English (Cyberjaya, 24/7 shift) Job DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to
Job Title:Sr. Specialist, Renewal Sales Job DescriptionThe Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
Job Title:Specialist, Technical Sales (Licensing Associate, Korean Speaker) Job DescriptionThe purpose of the Licensing Associate (LA) is to help enable compelling licensing & cloud deals for Microsoft Customers. Working with multiple stakeholders, the LA must help
Job Title:Advisor I, Customer Service – Insurance Project Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service
Job Title:Specialist, Sales Development (Korean/English Speaking) Job DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
Job Title:Sr. Supervisor, WFM Real Time Management | 1 Position | CyberJaya Job Description Key Responsibilities: Manage a team of Real-Time Analysts. Main responsibility of coaching, reporting, executing action plans, maintaining utilization and day to day
Job Title:Advisor I, Customer Service Chinese Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and
Job Title:Sr. Quality Evaluator Job DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This
Job Title:Team Leader, Telesale Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Job Title:Supervisor, Quality Job DescriptionThe Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support
Job Title:Specialist, Technical Sales (Malay + Eng Speaker) Job DescriptionThe purpose of the Specialist, Technical Sales (Licensing Associate) is to help enable compelling deals for customers. Working with multiple stakeholders, the LA must help renew and
Job Title:Advisor I, Content moderation– Japanese Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and
Job Title:Advisor I, Customer Service – Japanese Safety Investigation Specialist Job DescriptionThe Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides
Job Title:Advisor I, Customer Service – •Japanese COE Specialist Job DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer